Quality Analysis of Palembang City Government Website Using WebQual Methods

Ependi, Usman (2014) Quality Analysis of Palembang City Government Website Using WebQual Methods. In: The Third International Conference on Information Technology and Business ApplicationsICIBA 2014. (In Press)

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Abstract

This study was conducted to evaluate the official website of Palembang city government. Evaluation is done using the website WebQual methods that consists of three components, namely usability quality, information quality and interaction quality. Each component has methods WebQual statement as a statement filed to the respondent. Statement on WebQual methods have answers 1 to 7 scale (1 strongly disagree and 7 strongly agree). The results of the statement that has been filed with the respondent relating to the Palembang city gov-ernment website generates average response from a scale of 1 to 7 scale 2 which means that the respondents considered less Palembang city government website quality in terms of usability quality, information quality and interaction quality.

Item Type: Conference or Workshop Item (Paper)
Subjects: A General Works > AC Collections. Series. Collected works
A General Works > AI Indexes (General)
A General Works > AS Academies and learned societies (General)
Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Faculty of Engineering, Science and Mathematics > School of Civil Engineering and the Environment
Depositing User: Mr Operator LP
Date Deposited: 19 Mar 2014 04:20
Last Modified: 19 Mar 2014 04:20
URI: http://eprints.binadarma.ac.id/id/eprint/1982

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