Febriyanti Panjaitan, Yanti (2022) ANALISIS SURVEY KEPUASAN PENGGUNA TERHADAP WEBSITE BINA DARMA CAREER AND TRAINING CENTER (BDCTC). ANALISIS SURVEY KEPUASAN PENGGUNA TERHADAP WEBSITE BINA DARMA CAREER AND TRAINING CENTER (BDCTC).
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Abstract
: In the world of education website is a place to disseminate information both from private and public institutions. Bina Darma Career and Training Center (BDCTC) is a training institute and job placement center that has a website that is www.bdctc.or.id, but the problem is that the website has not been put to good use by users that stakeholders / companies, alumni and students. To find out the problem, then the website BDCTC need to analyze the level of satisfaction of users with measurement techniques quality website that is WebQual through 3-dimensional (Usability, Information, and Service). The method of analysis used descriptive survey approach.Based on the research note that the level of satisfaction of the users of the website BDCTC 3-dimensional views of the Usability and Service does not have a significant effect on user satisfaction, while at the Information have any impact on satisfaction.The third dimension of the most dominant influence is the information.
| Item Type: | Article |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Engineering, Science and Mathematics > School of Civil Engineering and the Environment |
| Depositing User: | Mr Edi Surya Negara |
| Date Deposited: | 28 Jun 2022 05:52 |
| Last Modified: | 28 Jun 2022 05:52 |
| URI: | http://eprints.binadarma.ac.id/id/eprint/16605 |
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