Pengaruh Penerapan Total Quality Management Terhadap Daya Saing Perusahaan

Hasmawaty, AR (2019) Pengaruh Penerapan Total Quality Management Terhadap Daya Saing Perusahaan. Documentation. DRPM Universitas Bina Darma.

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Official URL: http://conference.binadarma.ac.id/index.php/BDCES

Abstract

This study aims to find out how the effect of Total Quality Management on the competitiveness of companies in PT Semen Baturaja (Persero) Tbk. The sample of this study is all employees of PT Semen Baturaja (Persero) Tbk. Analysis of the data obtained by the questionnaire was tested using multiple regression tests to see the effect of applying Total Quality Management to the competitiveness of the company. The results of this study prove that the application of Total Quality Management to the competitiveness of companies has a positive effect (focus on customers, continuous system improvement, education and training and employee involvement and empowerment) and significant to the competitiveness of the company (continuous system improvement, education and training) of 51,1% and the remaining 48,9% can be explained by variables not examined in this study.The method used in this study uses multiple linear regression. Keywords: Total Quality Management, competitiveness, multiple linear regression.

Item Type: Monograph (Documentation)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Faculty of Engineering, Science and Mathematics > School of Civil Engineering and the Environment
Depositing User: Mr Sably Aliya
Date Deposited: 15 Jan 2020 00:44
Last Modified: 15 Jan 2020 00:44
URI: http://eprints.binadarma.ac.id/id/eprint/4136

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