Hasmawaty, AR and Septa, Hardini
(2019)
Pengaruh Penerapan Total Quality Management Terhadap
Daya Saing Perusahaan.
In: Bina Darma Conference on Engineering Science.
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Abstract
This study aims to find out how the effect of Total Quality Management on the
competitiveness of companies in PT Semen Baturaja (Persero) Tbk. The sample of this
study is all employees of PT Semen Baturaja (Persero) Tbk. Analysis of the data obtained
by the questionnaire was tested using multiple regression tests to see the effect of
applying Total Quality Management to the competitiveness of the company. The results of
this study prove that the application of Total Quality Management to the competitiveness
of companies has a positive effect (focus on customers, continuous system improvement,
education and training and employee involvement and empowerment) and significant to
the competitiveness of the company (continuous system improvement, education and
training) of 51,1% and the remaining 48,9% can be explained by variables not examined
in this study.The method used in this study uses multiple linear regression.
Keywords: Total Quality Management, competitiveness, multiple linear regression.
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Pengaruh Penerapan Total Quality Management Terhadap
Daya Saing Perusahaan. (deposited 04 Nov 2019 04:28)
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