Antoni, Darius and Akbar, Muhamad and Fatoni, Fatoni (2020) Electronic government Rukun Tetangga model. Jurnal Sistem Informasi, 14 (2). pp. 64-73. ISSN 2088-7043
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Abstract
E-government is the one of facilities of government to interact and communicate with the citizen as the government's ability to improve service performance. However, not all citizen, including the poor, can benefit the e-government services. To answer the issue, this research developed e-government model of Rukun Tetangga (RT) based on eight factors consisting of content providers, direct-to-consumer, valuenet-integrations, full-service providers, infrastructure service providers, market, collaboration and virtual communities. Quantitative research was used to collect data through interview with 24 participants including head of RT, citizen and Employees District Office in Palembang. The findings of this study showed that an e-government RT model was required to help Palembang Government to meet needs of the citizen, which had impacts to improve services to entire levels of society
| Item Type: | Article |
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| Uncontrolled Keywords: | Rukun Tetangga, e-government, services, poor |
| Subjects: | Q Science > QA Mathematics > QA75 Electronic computers. Computer science |
| Divisions: | Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science |
| Depositing User: | Mr Muhamad Akbar |
| Date Deposited: | 07 Nov 2020 05:09 |
| Last Modified: | 08 Nov 2020 12:59 |
| URI: | http://eprints.binadarma.ac.id/id/eprint/4283 |
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