Survey Application for Telkomsel Customer Satisfaction

Sunardi, Lukman and Damayanti, Nita Rosa (2016) Survey Application for Telkomsel Customer Satisfaction. The 5th International Conference on Information Technology and Engineering Application (ICIBA2016).


Download (222kB) | Preview


The purpose of this research is to make Telkomsel Customer Satisfaction Information Media in Kab. Musirawas so that they can improve the service and performance of their employee, and also it can give the information about customer satisfaction, able to improve worker quality, and to give them information about the exact number of their customers. With this application system, the employee are able to receive the information about the number of customers, and the number of customers who feels satisfaction with the service or not. Telkomsel customer survey application use programming language PHP and MySQL as database. PHP and MySQL combine to be an easy yet powerful way to create dynamic web pages that actually interact with your visitors. HTML can create useful and well formatted web pages. The data that will be produced login, home, group management, and description management questioner result.

Item Type: Article
Uncontrolled Keywords: Customer satisfaction, Survey Application, Telkomsel
Subjects: A General Works > AI Indexes (General)
T Technology > T Technology (General)
Divisions: Faculty of Engineering, Science and Mathematics > School of Electronics and Computer Science
Depositing User: AssocProf. Leon Abdillah
Date Deposited: 28 Mar 2016 00:25
Last Modified: 28 Mar 2016 00:25

Actions (login required)

View Item View Item