Usman Ependi, Usman (2022) Quality Analysis of Palembang City Government Website Using WebQual Methods. Quality Analysis of Palembang City Government Website Using WebQual Methods.
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Abstract
This study was conducted to evaluate the official website of Palembang city govern�ment. Evaluation is done using the website WebQual methods that consists of three components, namely usability quality, information quality and interaction quality. Each component has methods WebQual statement as a statement filed to the respon�dent. Statement on WebQual methods have answers 1 to 7 scale (1 strongly disagree and 7 strongly agree). The results of the state-ment that has been filed with the respondent relating to the Palembang city gov-ernment website generates average re�sponse from a scale of 1 to 7 scale 2 which means that the respondents considered less Palembang city government website quality in terms of usability quality, information quality and interaction quality.
| Item Type: | Article |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Mr Edi Surya Negara |
| Date Deposited: | 24 Jun 2022 02:25 |
| Last Modified: | 24 Jun 2022 02:25 |
| URI: | http://eprints.binadarma.ac.id/id/eprint/15273 |
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