Quality Analysis of Palembang City Government Website Using WebQual Methods.

Usman Ependi, Usman (2022) Quality Analysis of Palembang City Government Website Using WebQual Methods. Quality Analysis of Palembang City Government Website Using WebQual Methods.

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Abstract

This study was conducted to evaluate the official website of Palembang city govern�ment. Evaluation is done using the website WebQual methods that consists of three components, namely usability quality, information quality and interaction quality. Each component has methods WebQual statement as a statement filed to the respon�dent. Statement on WebQual methods have answers 1 to 7 scale (1 strongly disagree and 7 strongly agree). The results of the state-ment that has been filed with the respondent relating to the Palembang city gov-ernment website generates average re�sponse from a scale of 1 to 7 scale 2 which means that the respondents considered less Palembang city government website quality in terms of usability quality, information quality and interaction quality.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Management
Depositing User: Mr Edi Surya Negara
Date Deposited: 22 Jun 2022 01:01
Last Modified: 22 Jun 2022 01:01
URI: http://eprints.binadarma.ac.id/id/eprint/14156

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