UNIVERSITAS BINA DARMA, UNIVERSITAS BINA DARMA (2022) Development of E-Government Trustworthiness to Increase Public Trust. Development of E-Government Trustworthiness to Increase Public Trust.
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Abstract
The development of Electronic Government (e-government) has become a research topic of interest for researchers worldwide. Various government agencies in Indonesia, mostly, have adopted e-government technology in government management. But the tendency of declining public trust in government becomes a challenge for the government to increase public trust in the government. This research aimed to develop the trustworthiness of e-government to increase public trust in the government. The e-government in this study was developed based on trustworthiness which has three factors: security, transparency and accountability. This study used interview with the Head of Department of Communication and Informatics (DISKOMINFO) of Muara Enim Regency, the Head of Department of Environment and Hygiene (DLHK) of Muara Enim Regency, two staff each from DISKOMINFO and DLHK Muara Enim and the Community to get preliminary information about various issues or problems in Muara Enim Regency. The development of this e-government was using a prototype model to simplify the system design. The result from this study was an e-government prototype refers to the three indicators of trustworthiness which aim to assist the public in reporting (making a report (to the government)).
| Item Type: | Article |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Mr Edi Surya Negara |
| Date Deposited: | 21 Jun 2022 05:10 |
| Last Modified: | 21 Jun 2022 05:10 |
| URI: | http://eprints.binadarma.ac.id/id/eprint/13766 |
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