PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK KECAMATAN KOTA AGUNG

UNIVERSITAS BINA DARMA, UNIVERSITAS BINA DARMA (2022) PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK KECAMATAN KOTA AGUNG. PERANAN E-GOVERNMENT DALAM PELAYANAN PUBLIK KECAMATAN KOTA AGUNG.

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Abstract

The use of E-Government becomes an inseparable part of public activity. Therefore, the development and improvement of E-Government should always be done considering the current technology has been developed, especially in the interface or interface. In an effort to achieve the efficiency of the role of e-government in public service using RBV theory is important enough, let alone related to the satisfaction of use, the feasibility of website display, information system satisfaction, and others. The e-government Portal Website is used as a product, public service and community use satisfaction in Lahat District. This website is also used as a means of agency information. Review of Website utilization e�government portal needs to be done to measure from user satisfaction level. To measure the level of user satisfaction / Website users. Lahat District as one of the local Governments in South Sumatra has been using E-Government in the performance process. The purpose of this research is to generate a good usability value, so that later will provide input to Lahat Regency about the development of E-Government. The method in this research is action research using descriptive research with quantitative approach. Testing is done by Partial Least Square method, as a benchmark to generate public satisfaction. Based on the discussion then in this study obtained the conclusion that the e-Government interface of Lahat Regency currently does not reach the ideal usability level then the researcher gives the proposal to provide training to the public.

Item Type: Article
Subjects: H Social Sciences > H Social Sciences (General)
Divisions: Faculty of Law, Arts and Social Sciences > School of Social Sciences
Depositing User: Mr Edi Surya Negara
Date Deposited: 19 Jun 2022 12:31
Last Modified: 19 Jun 2022 12:31
URI: http://eprints.binadarma.ac.id/id/eprint/12411

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