UNIVERSITAS BINA DARMA, UNIVERSITAS BINA DARMA (2022) Implementing IT Balanced Scorecard in Measuring System Performance : PT. Indah Logistic Cargo. Implementing IT Balanced Scorecard in Measuring System Performance : PT. Indah Logistic Cargo.
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Abstract
Technological developments are increasing rapidly followed by the development of technology-based information system that makes the fulfillment of information systems for all types of companies is very important. Use of information technology has reached a wide range of our lives, one of the service area. System performance at PT. Indah Logistic Cargo needs to be measured by applying IT Balanced Scorecard which is evaluated from four perspectives, Corporate Contribution, Customer Orientation, Operational Excellence and Future Orientation to determine the factors that affect each perspective in an effort to improve performance. Factors that affect each perspective after the calculation of the weighting with SPSS 15.0 then showed that all variables are valid and reliable
| Item Type: | Article |
|---|---|
| Subjects: | H Social Sciences > H Social Sciences (General) |
| Divisions: | Faculty of Law, Arts and Social Sciences > School of Social Sciences |
| Depositing User: | Mr Edi Surya Negara |
| Date Deposited: | 19 Jun 2022 09:54 |
| Last Modified: | 19 Jun 2022 09:54 |
| URI: | http://eprints.binadarma.ac.id/id/eprint/12130 |
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